Wednesday, 16 May 2012


The hospitality offers employment to people of differing personalities, backgrounds and skills through a wide diversity of the types of outlets serving food and beverages.

Cafe offer teas, coffees, soft drinks, snacks and often light meals usually from breakfast to early suppers. They require fast service to ensure a fast turnover of customers.

Cafeterias are often attached to institutions such as museum or educational establishments or maybe recreational facilities such as golf. They offer light refreshments, teas, coffees, and soft drinks, and snacks.

Food halls/Food courts are becoming popular especially in shopping centres. Food outlets serving a wide  variety different types of fast food surround a common central dining area.

Public houses are food outlet that offer meals range from simple bar snacks to informal restaurant-style service.

Casual dining restaurants (bistros) offer casual appearance and atmosphere. There are service staff dealing with customer in professional way.

Ethnic restaurants offer service may be as much a part of the cultural experience to the customer.

Functions (receptions/banquets/conventions). The number of guests and the style of function can vary based on the customer.

Fine dining restaurants usually have a suitably comfortable impressive ambience for the fine cuisine on offer.

Brown, G., Hepner, K., & Deegan, Alan. (1994). Introduction to Food and Beverage Service. Pearson Education Limited: England.

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